Shipping policy
Thank you for shopping with EYA.
We currently ship across Canada.
Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates
- Standard Shipping: CAD $12
- Free Standard Shipping: Orders over CAD $75
- Express Shipping: CAD $20
Shipping rates are calculated at checkout based on your selected shipping method.
Delivery Estimates
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
Delivery times are estimates and may vary depending on your location and carrier delays.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking information.
Shipping Address
Please ensure your shipping address is correct before placing your order. EYA is not responsible for delays or additional shipping costs resulting from incorrect addresses provided by customers.
Lost or Delayed Shipments
If your package has not arrived within the estimated delivery timeframe, please contact us at hello@shopeya.ca, and we will work with the shipping carrier to assist you.